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China Eastern Airlines

China Eastern, one of three Chinese state-owned large key aviation enterprise groups, was recombined in 2002 by mergering China Xi Bei Airlines and combining with Yunnan Airlines on basis of former China Eastern Group.
The headquarter of this group is located in the most active and advanced city—Shanghai, with holding large airline net running through China eastern and western parts and connecting with Asia, Europe, Australia and Americas. The group has registered capital of RMB2.558 billion, total asset of about RMB51.699 billion, 35000 employees, 168 large and middle modern transport aircrafts, 22 general-purpose aircrafts, and 450 international and domestic airlines. The group is also widely engaged in import and export, finance, in-flight foodstuffs, real estate, advertising media, machinery production and other fields with holding over 20 branch companies.

China Eastern Airlines Corporation Limited is core enterprise of China Eastern Group and first Chinese airline company listed in Hong Kong, New York and Shanghai with registered capital of RMB4.86695 billion. China Eastern Group has its 61.64 percent interests. Since the foundation China Eastern Airlines Corporation Limited has received many honors with its brand holding extensive fame and creating the only record of "five successive championships" in national civil aviation service quality rating and wining "five-star diamond award" in international aviation field.

In main business of aviation transport the group is completely implementing strategy of "central net operation" so as to rapidly form a great aviation net with Shanghai as the center relying on Yangtze River Delta and connecting with global market and having prosperous development in both passenger and freight business. Meanwhile the group makes great efforts to construct and complete efficient "unified operation and management mode" with purpose of gradually establishing flying safety technique, in-flight and ground service, flying maintenance, marketing, operation control and other supporting business system near to the world level.

Plural expansion is one important element of group strategy.
With firstly setting up the aviation import and export, financial service, aviation foodstuffs, travel ticket, property and real estate, general aviation, machinery production, advertising media and other accessory fields, the plural expansion has formed a wholly-new pattern.

It is estimated that till end of "10th Five-year Plan"(end of 2005) the total circulation amount of group transport will reach up to 4.6 billion ton kilometers, passenger transport amount 22.5million men times, freight transport amount 0.8 million tons, total assets RMB52 billion, operation revenue RMB26 billion, 180 airplanes for transporting, with main operation index about surpassing 15 percent of former goal and the group keeping 7 percent yearly growth speed.

Using innovation to promote the development, rapidly forming enterprise core competitive strength, creating world aviation enterprise brand and realizing the quick, steady and continuous development are the core aims of China Eastern Group development strategy.

International Services Operated by Eastern Airlines

Asia

Country Short form City
The Kingdom of Cambodia Cambodia Siem Reap
Japan Japan Osaka, Fukuoka, Fukushima Hiroshima, Kagoshima, Nagoya, Nagasaki, Niigata, Okayama, Okinawa, Oita, Tokyo, Sapporo
The Republic of Korea Korea Cheju, Cheongju Seoul, Pusan, Taegu, Kwangju
The Republic of India India New Delhi, Mumbai
The Lao People's Democratic Republic Laos Vientiane
Malaysia Malaysia Kuala Lumpur, Langkawi
The Union of Myanmar Myanmar Mandalay, Rangoon
The Kingdom of Nepal Nepal Katmandu
Singapore Singapore Singapore
The Kingdom of Thailand Thailand Bangkok, Phuket
The Socialist Republic of Vietnam Vietnam Ho Chi Minh City

Note: China Eastern Airlines operates scheduled flight to Hong Kong and Macau.

Oceania

Country Short form City
Australia Australia Sydney , Melbourne

North America

Country Short form City
Canada Canada Vancouver
The United States of America United States Los Angeles, Saipan (belongs to America, but locates in Asia)

Europe

Country Short form City
The Republic of France France Paris
The Federal Republic of Germany Germany Frankfurt
The Russia Federation Russia Moscow
The Kingdom of Spain Spain Madrid
The United Kingdom of Great Britain and Northern Ireland The United Kingdom (UK) London

Specialty Services

1. Localized Services

In order to surmount language barrier, China Eastern Airlines has employed native stewards for different courses including stewards from Japan, Korea and Italy. With the same cultural background and language habits, passengers will feel more comfortable to enjoy the flight.

2. For Festivals

On every national holiday including May Day, National Day, New Year's Day and Spring Festival, airlines attendants will be in attires of traditional Chinese style and passenger compartments will be decorated full of festival atmosphere. Though traveling around the world, passengers will celebrate these holidays in the air all the same.

3. Unaccompanied Children

China Eastern Airlines has one service called 'little travelers' which is designed for those children who travel alone and from 5 to 12. Passengers should apply for this service in any ticket office of China Eastern Airlines when booking a ticket with concerned documents and certificates. Children under this service will be carefully attended until she or he is received by the appointed person when applying.

4. For the Disadvantaged

If a wheel chair is need, please inform them when booking the tickets. In this case, a wheel chair is prepared for you both at the starting station and at the destination, as much relief your worries on boarding and alighting.

5. Pets on the Plane

With the agreement by China Eastern Airlines, little sized animals such as family domesticated puppies, cats, birds can be carried on the plane as cargos. Applies should be made when booking the tickets and its host must agree with rules by China Eastern Airlines. Animals are not allowed to be taken along in the cabin but transported as goods. Animals that will be taken to another country must have required certificates such as certificates on health, a certificate that proves it has been injected inoculations and has permission to enter another country. Out of inadequate equipments, flights to Hong Kong, Okayama, and Sydney do not have this service.

Customer Services

24-hour hotline: +86-21-95108

China Airlines

 China Southern Airlines (Code: CZ) 
  China Southern Airlines Co. Ltd. is a main air transportation business of China Southern Air Holding Company
   Air China (Code: CA)    
Acquired as the largest and most advanced airlines in China, Air China Limited was first set up in 1988 and the present company was formed in 2004 by amalgamating with China National Aviation Company and China Southwest Airlines.
  China Southwest Airlines(Code: sz)  

 Southwest AirlinesChina Southwest Airlines (CSWA), was established on October 15,1987. It was China's first major airline to abide by the principle of separation of responsibility between administration and enterprise.
    Hainan Airlines (Code: HU)
    Commencing operation in 1993, Hainan Airlines was established by restructuring the former Hainan Provincial Airlines Company.
   Shanghai Airlines (Code: SF) 
     Coming into existence in 1985, Shanghai Airlines aims at building itself into one of the best corporation which will become first choice for customers and of international standard.
 

 Xiamen Airlines (Code: MF) 
    Xianmen Air is mainly dealing with domestic air passengers' and freight transportation and acting as a business agent in air transportation from Fujian province to other neighbor countries or regions.

   ShandongAirlines(Code: SC)
 
Accompanied by the vigorous development of China Civil Aviation Shandong Airlines - a new star of aviation, becomes the'Latest-beginning, highest-starlingpoint, and fastest-developing'airline in our country, which is constructed in the shortest time.
 

Sichuan Airlines(Code: 3U)
Sichuan Airlines Co. Ltd is restructured on the basis of its predecessor. Sichuan Airlines, which was established on September 19, 1986 and began its operation on July 14, 1988.

 

 Shenzhen Airlines(Code: 4G)
 Shenzhen airlines Co. Ltd, which was called "Shenzhen airlines Co.", in Jan. 2001 changed its name to "Shenzhen airlines Co. Ltd."