Home>>>Chinese culture>>>>Travel Experience

Shanghai Airlines

Shanghai Airlines (hereinafter referred to as "SAL") was incorporated in 1985 and is China's first commercial airline of multidimensional investment. Since its foundation, SAL always adheres to the business principle of "Safety First, Passenger Priority, Quality Service and Pursuit of Excellence", pressing forward with a strategic goal to build SAL into an airline best in China, preferred by customers, with international operation.

Ratified by China Securities Regulatory Commission (CSRC), SAL issued A-share initial public offerings (IPO) in June, 2002 and on Oct 11 in the same year was listed in the Shanghai Stock Exchange. From then on, SAL took the road to equal stress on the development of assets and capital operation.

The fleet size of SAL reach 59 aircraft, among which features Boeing 737, 757, 767, CRJ, HAWKER, MD-11, etc.. Meanwhile, SAL became one of the initial customers of Boeing 787 dreamliner, most advanced aircraft. The first delivery of Boeing 787 to SAL is due in June, 2008.

Witnessing a steadfast development in the passenger service, SAL has now a well-facilitated domestic network and also a stretch to some international and regional destinations from Shanghai such as Japan, S. Korea, Thailand, Vietnam, Cambodia, Hongkong and Macau etc.. Nowadays, SAL reaches over 140 domestic and international destinations, giving access to more than 60 large and medium-sized cities at home and abroad. In addition to the network expansion, SAL also successfully held China United Airlines.

Invested and incorporated Shanghai Cargo International Co., Ltd, SAL has been endowed with growing cargo strength. The cargo sub-company moved into operation on July 1, 2007. With 5 all-cargo freighters, it flies international and regional cargo routes such as from Shanghai to USA, Germany, Thailand, Japan, India, Vietnam and Hongkong etc.

In December, 2005, SAL was elected observer in the Star Alliance after a unanimous votes. On May 10, 2006, the "Star Alliance Welcomes Shanghai Airlines" MOU Signing Ceremony set foot on Shanghai, accordingly, Shanghai Airlines will be granted the full membership by the end 2007, announced Jaan Albrecht, CEO of Star Alliance.

SAL has achieved an outstanding safe operation performance. In 2004, it is prized with IOSA certificate issued by IATA, thus became the first airline winning such standardized award in China airline industry and even in the Northeast Asia.

Through good safety history, high service standard, advanced corporate culture and efficient management, SAL has scored satisfied both economic and social benefits. The net assets of the company are 20 times than that in the early founding stage. Prizes and honors are best award to SAL. Till now, IT has won Jinyan Cup, the top prize in China for airline safety, the first place in China's Customer Satisfaction Survey on Airlines Service and ranked first in punctuality in China's airline industry.

SAL has been entitled with Shanghai Model Unit for six consecutive years.

Based itself upon Shanghai air hub, SAL will continuously expand its space for international operation and works hard for the goal of being the airline "Best in China, Preferred by customers, With international operation, and being an international conglomerate based on Shanghai air hub."

International Services Operated by Shanghai Airlines
Country  Short form  City
The Kingdom of Cambodia  Cambodia  Phnom Penh
Japan  Japan  Osaka, Toyama
The Republic of Korea  Korea  Seoul
The Socialist Republic of Vietnam  Vietnam  Ho Chi Minh City
The Kingdom of Thailand  Thailand  Phuket

Note: Shanghai Airlines operates scheduled flights to Macau and Hong Kong.

Specialty Services

1. Telephone Services (only in Shanghai)

Taxi Services

If you want to take a taxi as soon as step out of an airport without waiting for an instant, tell the ticket seller your need. And an appointed taxi will wait for you at the required time and place.

Hotel Booking

If a hotel room is needed, you just need to choose the region, price and standard. After arriving at your destination, you could directly check in.

Weather Report

Customer services of Shanghai Airlines provide weather report of destination cities for you which will facilitate your preparation of the journey.

2. Elder-Care Service (in destinations of Shanghai Airlines)

To make the journey of elder passengers more comfortable, Shanghai Airlines has spare special efforts on how to show every possible consideration for the elder passengers.

3. Child-care Services

If your child is five to twelve years old and has to travel alone, you could phone 8006 208888 on this service. Under this service, your children will be under special care by the stewards during the whole journey.

Customer Services

24-hour airline hotline: 10105858

 Air China (Code: CA)    
Acquired as the largest and most advanced airlines in China, Air China Limited was first set up in 1988 and the present company was formed in 2004 by amalgamating with China National Aviation Company and China Southwest Airlines.
   China Southern Airlines (Code: CZ) 
  China Southern Airlines Co. Ltd. is a main air transportation business of China Southern Air Holding Company
   China Eastern Airlines (Code: MU)  
    China Eastern Airlines is one of the three largest state-owned airlines in China. Set up in 1988, the present scale formed by annexing the Northwest Airlines and integrating with Yunnan Airlines.
  China Southwest Airlines(Code: sz)  

 Southwest AirlinesChina Southwest Airlines (CSWA), was established on October 15,1987. It was China's first major airline to abide by the principle of separation of responsibility between administration and enterprise.
    Hainan Airlines (Code: HU)
    Commencing operation in 1993, Hainan Airlines was established by restructuring the former Hainan Provincial Airlines Company.
   Shanghai Airlines (Code: SF) 
     Coming into existence in 1985, Shanghai Airlines aims at building itself into one of the best corporation which will become first choice for customers and of international standard.

 Xiamen Airlines (Code: MF) 
    Xianmen Air is mainly dealing with domestic air passengers' and freight transportation and acting as a business agent in air transportation from Fujian province to other neighbor countries or regions.

   ShandongAirlines(Code: SC)
Accompanied by the vigorous development of China Civil Aviation Shandong Airlines - a new star of aviation, becomes the'Latest-beginning, highest-starlingpoint, and fastest-developing'airline in our country, which is constructed in the shortest time.

Sichuan Airlines(Code: 3U)
Sichuan Airlines Co. Ltd is restructured on the basis of its predecessor. Sichuan Airlines, which was established on September 19, 1986 and began its operation on July 14, 1988.


 Shenzhen Airlines(Code: 4G)
 Shenzhen airlines Co. Ltd, which was called "Shenzhen airlines Co.", in Jan. 2001 changed its name to "Shenzhen airlines Co. Ltd."